I did take out the binder of books and discs out of the box and read through some stuff, however. Apparently, I have my own specialized team of customer support representatives on hand to help me with any issues I may have. I have the names of about 10 people -- first and last names, and their position in the company. That's a neat idea, trying to make the customer feel special. I'm sure this group of people have hundreds of other people they are assigned to as well, but hey, at least I can use first names if I have to bitch at someone.
When I finally get down to setting this monster up, I'll see if I can remember to make a pictorial presentation for all to see.


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